Taash defines epics as weekly capability areas within broader initiatives. These epics ensure AI agents can interact effectively with our hospitality infrastructure. Each epic is explored through the lens of five key personas: Traveller, Front-End Tech, Super Agent, Back-End Tech, and General Manager. This process helps define user stories, technical requirements, and success metrics. The 16 epics, divided across four initiatives (Post-Website Hospitality, Venue Personality Infrastructure, Autonomous Experience Design, and Data-Driven Optimisation), cover essential functionalities like AI discovery, agent-to-agent commerce protocols, and intent translation. This systematic approach allows for comprehensive infrastructure development with community input and validation.
