This knowledge base explores the transformative impact of AI on the hospitality industry. It examines the emerging opportunities for travellers, tech companies, and venues, particularly focusing on the evolving infrastructure needed to support agent-native travel. Key areas covered include the value proposition of AI hospitality, the technologies facilitating agent-ready systems (such as communication protocols and payment tokenisation), unresolved questions around agent economics and regulation, and practical steps venues can take to prepare for this shift. It offers a systematic approach to understanding the interconnectedness of these elements and provides insights based on practical experience building the necessary infrastructure for orchestrated trips and coordinated bookings between super-agents and venues.
